Banco BBVA

BBVA added official information to every branch in Google maps to appear as "reliablie". You can see here that users experience is very different from BBVA's own perception. Just to add a little balance to the equation.BTW I am a customer and never given any trouble to the bank. But they have never given anything in return, so might possibly change to a better one that considers customers as such.

Execelente

TERRIBLE ATTENTION! DON'T WASTE YOUR TIME!! I want to open a premium account, they force me to give me the basic one, they say that the credit card does not have an annuity and the one they show me has an annuity. When I ask that an "executive" attend to me, they tell me that they are saturated, since they only receive companies, it is better to do it online, do they not want to serve people?

Terrible service, they charge you insurance that you do not authorize and then no one assists you. They bring you back and forth and they don't solve anything. It's a robbery, you open an account with them to keep your money safe and they steal it themselves

Its staff has always been poorly distributed. 4 workers outside, and only 3 boxes. That wastes too much time and customers... Something to urgently improve.